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Do Patients Really Want to Use Your Patient Portal?

In June of 2016, Salesforce.com commissioned a survey conducted by Harris Poll of 2,025 adults aged 18 or older.  Of these adults, there were 1,736 who had both medical insurance and a primary care doctor. Respondents were sub-grouped, based on generational demographics: Baby Boomers (55+) Generation ‘X’ (35-54) Millennials (18-34) The survey included data on patients’ interest[…]